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Evidence Guide: MSS405018 - Implement competitive systems and practices in a one-off or small batch environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS405018 - Implement competitive systems and practices in a one-off or small batch environment

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse existing operations

  1. Identify organisation capability for products, processes and/or services to meet customer orders
  2. Identify the major processing steps in meeting customer orders
  3. Consult with employees, managers and other key stakeholders on expected benefits from competitive systems and practices
  4. Identify lead times, throughput times and waiting times throughout process
  5. Identify variations within process
  6. Identify causes of variations
Identify organisation capability for products, processes and/or services to meet customer orders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the major processing steps in meeting customer orders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with employees, managers and other key stakeholders on expected benefits from competitive systems and practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify lead times, throughput times and waiting times throughout process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify variations within process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of variations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop initial or updated virtual flow process

  1. Consider similarities in materials, processes and services for orders
  2. Map flow of information, material, processes and people for each product family or cluster of similar products, processes or services
  3. Draw a current state value stream map as a virtual flow process for selected orders, product family or cluster
  4. Analyse the current value stream map for waste
  5. Draft possible future state value stream map
  6. Calculate benefits flowing from future state map
  7. Consult with stakeholders to validate benefits
Consider similarities in materials, processes and services for orders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Map flow of information, material, processes and people for each product family or cluster of similar products, processes or services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Draw a current state value stream map as a virtual flow process for selected orders, product family or cluster

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the current value stream map for waste

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Draft possible future state value stream map

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate benefits flowing from future state map

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders to validate benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare proposals for process redesign

  1. Determine options for competitive systems and practices and related changes to move to future state value stream map
  2. Plan how identified options can be implemented
  3. Cost the proposed changes and determine benefit/cost ratios
  4. Prepare recommendations for change
  5. Negotiate with relevant stakeholders to establish preferred option and generate engagement with and, where required, sign-off for change
  6. Arrange for changes to process and infrastructure needs to implement preferred option
  7. Monitorchangesforalignmentto planand expected outcomes
  8. Discuss progress with stakeholdersto identify andresolve anyissues
  9. Evaluate effectiveness of new value stream with input from stakeholders
  10. Establish continuous improvement processes for new value stream
Determine options for competitive systems and practices and related changes to move to future state value stream map

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan how identified options can be implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cost the proposed changes and determine benefit/cost ratios

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare recommendations for change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate with relevant stakeholders to establish preferred option and generate engagement with and, where required, sign-off for change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for changes to process and infrastructure needs to implement preferred option

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitorchangesforalignmentto planand expected outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss progress with stakeholdersto identify andresolve anyissues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate effectiveness of new value stream with input from stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish continuous improvement processes for new value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge